Anti-Spam Policy

Offline Message Usage and Anti-Spam Policy

These rules and policies are incorporated, by reference, into the standard BySide and Bytalk “Service Agreement”, and all users of the BySide and Bytalk services must abide by this policy at all times.

BySide, and consequently its affiliated brand Bytalk, has a zero tolerance policy with respect to the sending of Unsolicited Commercial Messages, (“UCE”, or “spam”), used through the BySide or Bytalk service. Any account that is in clear violation of this policy will be suspended immediately, and will not be permitted to send future messages (of Email, SMS or voice transmissions) through the BySide and/or Bytalk service.

Recipients of messages sent through the BySide and/or Bytalk service, are encouraged to report any suspected violations of this policy by sending a copy of the message received to abuse@byside.com. It is BySide’s policy to investigate and take appropriate action on all reports of abuse.

Acceptable Use and Requirements for Commercial and/or Mass Email, SMS or Voice Broadcasts

BySide and Bytalk Users must comply with all laws and regulations applicable to sending bulk or commercial messages (of Email, SMS or Voice transmissions) when using the BySide or Bytalk Service, as well as any other local or national laws, applicable in the regions where BySide or Bytalk Service users have their business operations, or where their recipients are located.

Additionally, you may not send any Unsolicited Messages, by the use or means of the BySide and/or Bytalk Service. “Unsolicited Messages” are defined as messages (Email, SMS or Voice transmissions) sent to all persons other than the following: (i) persons with whom you have an existing business relationship, OR (ii) persons who have given their consent to receive such messages, including publication or disclosure of their email address, or telephone number, in such a manner that consent to receive such messages can be implied.

All commercial, or bulk, Emails sent by the BySide and/or Bytalk system must include the option for recipients to revoke consent, i.e., an “opt out” option, to stop receiving future email contact from the recipient. You should use the default “Unsubscribe” option present in the BySide and Bytalk Service, or if you choose not to use the default options present, you must have procedures in place to allow any recipient to easily “opt out”, such as having an “Unsubscribe” link present in the body of the email, or instructions to respond with the word “Remove” in the title of the reply email. Any revocation of consent must be respected within 72 hours.